Frequently asked questions
We answer your questions
What is the first step?
A first information consultation during which we will proceed to a complete hair diagnosis, we will explain our technique, our protocol and will make several proposals according to your needs.
Is there a consultation fee for the hair diagnosis?
No, the first consultation is free.
How long does the information consultation last?
The information consultation can last from 45 minutes to 1 hour, depending on your questions and concerns.
Does the hair removal treatment hurt?
The threshold of feeling varies between each person, that is why we are always listening to our customers. Depending on the area, the sensation can be like a rubber band snapping against your skin.
We try to make our treatments as comfortable as possible for our clients. Our expert practitioners work calmly so that you feel relaxed during the sessions.
Are there any side effects?
Our Galaxy device selectively targets the hair follicles and therefore does not heat up the surrounding skin. Some people experience a slight localized redness immediately after the treatment, which quickly disperses.
What are the contraindications of an IPL treatment?
– during a pregnancy.
– if you have a pacemaker.
– during treatment with photo-sensitizing drugs.
– if epileptic seizure linked to light flashes.
– too much light hair, i.e. white, red and blond hair.
Ask your specific questions during the information meeting.
Why aren't your prices on your site?
We must first meet with you to establish a diagnosis in order to determine exactly which areas can be treated. This is why it is impossible for us to provide you with a rate, either by phone or on our website.
What payment methods do you accept?
We accept most credit cards, cash and checks. It is also possible to pay monthly on request.